Terms & Conditions
Welcome to TacnIQ.ai. These Terms and Conditions govern your use of our solutions, including demo kits, Proof of Concept (POC) services, and full deployments. By accessing our website, services, or solutions, you agree to these Terms.
Overview of TacnIQ.ai’s Offerings
TacnIQ.ai specializes in providing innovative software and hardware solutions tailored to meet the evolving needs of our clients. Our services include:
Demo Kits: Offered for evaluation and demonstration purposes.
Proof of Concept (POC): Customized trials to validate our solutions’ compatibility with your use cases.
Full Deployments: Comprehensive implementation of our software and hardware solutions to support your operations.
Demo Kits
Purpose
The demo kit is provided to allow users to explore and evaluate our solutions in a controlled environment.
Terms of Use
- The demo kit is intended for non-commercial use and must not be used for production-level tasks or critical applications.
- Users are responsible for the care and return of any physical components, if applicable, in the condition provided, except for normal wear and tear.
Prohibited Activities
You may not:
- Modify, reverse-engineer, or tamper with the demo kit’s hardware or software.
- Use the demo kit in environments where failure could lead to significant harm, such as healthcare, military, or aerospace applications.
Proof of Concept (POC)
Purpose
The POC phase is designed to demonstrate the applicability and effectiveness of TacnIQ.ai’s solutions in a real-world scenario tailored to your organization’s requirements.
Responsibilities
- TacnIQ.ai: We will provide resources, technical expertise, and guidance during the POC process.
- Client: You agree to collaborate with TacnIQ.ai, provide necessary data and infrastructure access, and adhere to agreed-upon timelines.
Ownership of Results
The deliverables produced during the POC phase are owned by TacnIQ.ai unless explicitly stated otherwise in a separate agreement.
Full Deployment
Scope
Full deployment involves the complete implementation of TacnIQ.ai’s software and hardware solutions into your operational ecosystem.
Responsibilities
- TacnIQ.ai will ensure seamless integration, provide training, and offer post-deployment support as specified in the deployment agreement.
- The client is responsible for ensuring readiness of the operational environment and providing necessary resources for the deployment.
Service Levels
Service levels, warranties, and support terms will be defined in the deployment agreement.
Intellectual Property
All intellectual property related to TacnIQ.ai’s solutions, including demo kits, POC deliverables, software, and hardware, remains the exclusive property of TacnIQ.ai.
- Use of our solutions does not grant you ownership or rights beyond the scope of the intended use.
- You are prohibited from reproducing, distributing, or creating derivative works from TacnIQ.ai’s intellectual property.
Confidentiality
Definition of Confidential Information
Confidential information includes but is not limited to technical designs, software interfaces, business strategies, and proprietary technologies.
Obligations
You agree to:
- Protect TacnIQ.ai’s confidential information.
- Not disclose it to third parties without explicit written consent.
Limitation of Liability
To the maximum extent permitted by law, TacnIQ.ai is not liable for:
- Direct, indirect, incidental, or consequential damages resulting from the use or inability to use our demo kits, POC services, or deployed solutions.
- Losses arising from errors, interruptions, or defects in our solutions.
Warranty Disclaimer
- Demo Kits and POCs: Provided “as is” with no guarantees of performance or fitness for a specific purpose.
- Full Deployments: Warranties and service levels will be outlined in the deployment agreement.
Modifications to Terms
TacnIQ.ai reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately. Continued use of our solutions signifies acceptance of updated Terms.
Governing Law and Dispute Resolution**
These Terms are governed by the laws of Singapore. Any disputes shall be resolved exclusively in Singaporean courts.
Contact Us
For inquiries, support, or feedback, please contact us:
- Email: support@tacniq.ai